ONLINE COMMUNICATION

USSD

Unstructured Supplementary Services Data real-time communication in mobile operators’ networks via opened Session with the user’s phone. The ideal solution for survey, questionnaire, reports, etc.

THE IDEAL SOLUTION FOR 2-WAY AND MULTIPLE EXCHANGE OF INFORMATION IN A SHORT TIME

one USSD message
can contain up to
182

alphanumeric characters

the length of one open USSD session
can take up
3.5

minutes

BENEFITS OF THE USSD

  • Independent of the technology,

    generation and operating system of the mobile phone

  • The end-user does not need to install any app on the mobile phone

  • Services available for every Technology GSM -> 4G

  • No delay in response, several times faster communication compared to SMS

  • Pull or Push activation:
    – Push – bulk addressing on your own database,
    – Pull – activation by the end-user by calling or sending an SMS to the standard long number or a shortcode;

  • Received message is displayed immediately on the display

  • Communication is not archived in the phone

STEP BY STEP

End-user’s answers can be entered quickly and easily, for example through digits that indicate the information or even the next action. The campaign can be prepared in the tree – each further question can be build on the previous answer.

THE OUTPUT OF USSD CAMPAIGN CAN BE:

execution of a payment transaction
answer to the question in the form of USSD messages or SMS
interconnect with the live operator
end-user’s opinion

 

USSD sessions are usualy ended with a bulk or Premium SMS to store the information in the phone.

USSD HAS BEEN USED WORLDWIDE SO FAR IN VARIOUS AREAS

  • Simple create the campaign, set/up the questions;
  • Conditional continuing based on the previous answer;
  • Individual and personalized or bulk addressing and sending;
  • Tabular and graphical reports, export and analysis of end-users’ responses;
  • Interactive USSD portal of a company;
  • Complete banking services in the mobile phone;
  • Protection of the debet or credit cards. Change in the philosophy – the debet or credit card is inactive by default;
  • Activate the card with the mobile phone before use. Almost impossible to misuse the credit cards;
  • Protection of ATM withdrawals;
  • Localization of ATMs and mobile phones;
  • Mobile phone as the wallet;
  • Alternative to the bonus cards and management of bonuses;
  • Wallet in outlets with a choice of maximum payment limit;
  • Purchase of products;
  • End-user chooses from the listed menu immediately, no waiting for all the possibilities said by the IVR system;
  • The most common customer questions can be answered in an interactive dialogue online;
  • If the menu does not reflect customer demand, the user is interconnected with a “live? operator

 

Fell free to contact us anytime for further information and the price quotation.